FAQs

  • What is the status of my order?
Please check your inbox for emails from the shipping company to receive updates about your order.

  • My order arrived incomplete — where’s the rest of it?
We package our products individually and the delivery company then sends the order out separately rather than packaging the entire order together. So if you’ve ordered multiple items, they may arrive one by one.

You can check the shipping code you received via email from the delivery company to know when to expect the rest of your order. And of course, you can always contact us for support.

  • What is the expected shipping time for my order?
First off, your order is guaranteed by both us and the logistics companies we partner with.

We need 3-5 days to create your order and another 3-5 days for shipment.

  • What is that reflection located in the corner of all the prints?
The reflection in the corners is used to provide a glass effect for the product photos only. The real products do not contain any reflections.

  • What are the minimum quality requirements for a custom image?
For the best results, please upload a large, high-quality image with a minimum of 2400 H x1600 W pixels.

If your image file doesn't meet the requirements, please write to us at support@wondersofwall.com.

  • Can I hang my glass wall art outside?
Yes, you can! Our products are designed for both indoor and outdoor use. We use the finest quality UV paints, protecting your art against fading from the sun or any other light source.

  • What kind of materials are used to make the glass wall art?
We source our 4mm tempered glass from Europe’s largest glass producer, backed by 100 years of experience.

Additionally, our inks come from one of the finest ink brands in the USA.

In addition, to print the pieces, we use a Durst® machine from Germany, which is known as the highest-quality UV printing machine on the market.

We print directly on the glass itself. Because we don’t use foil paper or any other materials, which are produced using easier and cheaper techniques, our glass printing wall art has a much longer lifespan.

  • Do all the necessities I need to hang the frame come with the image I purchased?

Yes, we provide everything that you need to hang your beautiful wall art.